FAQ

Frequently Asked Questions (FAQ)

📦 What products does JoyCasa offer?

We offer a curated selection of home essentials including bedding, bath items, home décor, storage, small electronics, and furniture—designed to bring style, comfort, and functionality to your space.

🚚 Do you offer free shipping?

Yes! We offer free standard shipping on all U.S. orders over $75. Expedited shipping options are also available at checkout.

🔄 What is your return policy?

We accept returns within 30 days of delivery on most unused items in their original packaging. Simply contact our support team to initiate a return.

🛠️ Do your bed frames require assembly?

Yes, most of our bed frames come with easy-to-follow instructions and all necessary tools. No special equipment or skills required.

💳 What payment methods do you accept?

We accept major credit/debit cards, PayPal, Apple Pay, and Google Pay. Klarna and Afterpay are also available for installment payments.

🌎 Do you ship internationally?

Currently, JoyCasa only ships within the United States, but we’re working on expanding soon!

📧 How can I contact customer support?

You can reach our friendly support team at Contact@joycasa.com or through our Contact Us page. We typically respond within 24 hours.